Welcome to PetParkCo
Custom Pet Sun Catcher Memorial Stained Glass Pet Memorial Horse Dog Car
Customize your Suncatcher with your beloved pet and get ready to get an instant soothing feeling by seeing it in a mesmerizing, dynamic dance of light and color. Using high-quality materials and techniques, this product is ideal if you’re looking for a meaningful gift that will stand the test of time. Please note that this product is not soldered.
✨ WHAT YOU'LL RECEIVE
-Black metal chain
-Sucker cup for easy installation
-Safe package
✨ FEATURES:
- sturdy, 0.5-cm thick glass with a combination of textured and smooth surfaces on two sides
- reinforced zinc strips along the outer edge
- black metal chain and a sucker cup for easy installation
The Personalized Dog Photo Stained Glass Suncatcher is a beautiful way to cherish the memory of a beloved pet, whether you keep it in your home or give it to a fellow pet lover. It’s a touching reminder of the love and happiness your furry friend brought into your life, keeping their spirit alive in a unique and heartfelt way.
*Please note that you should upload images that are as clear as possible, otherwise it will affect the final product quality.
At PetParkCo we strive to make our customers 100% satisfied with the product they’ve purchased from us. If you are experiencing any shipping or products issues, and you’re feeling frustrated, then please send us an email and our team will assist you right away.
Please fill in your address in all details, otherwise the package we mail to you will be returned to us, or we will just ignore your request to save everyone the trouble.
✅ Return Eligibility
To qualify for a return:
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Request must be made within 30 calendar days of delivery.
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Items must be unused, unwashed, and returned in the original packaging.
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All original tags and accessories must be included.
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Products must be in resellable condition (no stains, odors, pet hair, or damage).
📦 Return Process
To initiate a return:
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Email service@petparkco.com with your order number and the reason for return (see below).
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We will review your request and provide return instructions.
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Once approved, return the item to specified address.
📋 Return Reasons & Shipping Responsibility
| Return Reason | Shipping Responsibility |
|---|---|
| Changed mind / Wrong color / Wrong size (Customer’s reason) | Customer |
| Defective / Damaged / Missing parts / Wrong item (PetParkCo’s fault) | PetParkCo |
💰 Refunds
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Once we receive and inspect the returned item(s), we will notify you by email.
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Approved refunds will be issued to your original payment method within 5–10 business days.
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Original shipping charges are not refundable unless the return is due to our mistake.
🚫 Non-Returnable Items
We do not accept returns for:
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Gift cards
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Final sale / clearance items
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Customized or personalized items
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Opened pet food, grooming tools, or hygiene-related items (for health & safety reasons)
🔁 Return Flow
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Contact Us → Email your return request
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Receive Instructions → Follow our return guide
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Send Back the Item → Depending on reason, shipping may apply
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Refund Processed → Refund issued in 5–10 business days
📩 Need Help?
Email us any time at 📧 service@petparkco.com
We’re here to make things right! 🐶🐱
