Welcome to PetParkCo
Personalized Velvet Engraved Cat Collar – Soft & Stylish with Custom Name Plate
Treat your beloved furry friend to the world of elegance and comfort with our Luxurious Velvet Cat Collar. Handcrafted with love and attention to detail, this exquisite pet accessory will not only enhance your cat's style but also provide them with the ultimate comfort.
Key Features
Handmade with Care ：
Each collar is individually handcrafted, ensuring a high level of craftsmanship and attention to detail. Made with love for your furry friend.
Soft & Luxurious Velvet:
Crafted from plush velvet, this collar is soft to the touch and gentle on your cat's skin, making it comfortable for all-day wear.
Adjustable Sizes for Comfort :
- Small: 6'' - 10'' (16cm – 26cm) Width: 1/2'' (12mm)
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Large: 8'' - 13'' (20cm – 32cm) Width: 1/2'' (12mm)
Adjustable to ensure a snug and comfortable fit for cats of various sizes.
Durable & Long-Lasting :
This collar is built to last, with strong stitching and high-quality materials that will withstand daily wear and tear.
Stylish & Elegant :
The elegant velvet material and sleek design make this collar the perfect accessory to highlight your cat's personality and charm.
Perfect for Special Occasions :
Whether it’s for everyday use or a special event, this collar adds a touch of sophistication and style to your cat's look.
At PetParkCo we strive to make our customers 100% satisfied with the product they’ve purchased from us. If you are experiencing any shipping or products issues, and you’re feeling frustrated, then please send us an email and our team will assist you right away.
Please fill in your address in all details, otherwise the package we mail to you will be returned to us, or we will just ignore your request to save everyone the trouble.
✅ Return Eligibility
To qualify for a return:
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Request must be made within 30 calendar days of delivery.
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Items must be unused, unwashed, and returned in the original packaging.
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All original tags and accessories must be included.
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Products must be in resellable condition (no stains, odors, pet hair, or damage).
📦 Return Process
To initiate a return:
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Email service@petparkco.com with your order number and the reason for return (see below).
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We will review your request and provide return instructions.
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Once approved, return the item to:
Return Address:
607, Bangtai Creative Park
Bantian Street, Longgang District
Shenzhen, Guangdong, China
📮 518129
📋 Return Reasons & Shipping Responsibility
| Return Reason | Shipping Responsibility |
|---|---|
| Changed mind / Wrong color / Wrong size (Customer’s reason) | Customer |
| Defective / Damaged / Missing parts / Wrong item (PetParkCo’s fault) | PetParkCo |
💰 Refunds
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Once we receive and inspect the returned item(s), we will notify you by email.
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Approved refunds will be issued to your original payment method within 5–10 business days.
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Original shipping charges are not refundable unless the return is due to our mistake.
🚫 Non-Returnable Items
We do not accept returns for:
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Gift cards
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Final sale / clearance items
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Customized or personalized items
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Opened pet food, grooming tools, or hygiene-related items (for health & safety reasons)
🔁 Return Flow
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Contact Us → Email your return request
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Receive Instructions → Follow our return guide
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Send Back the Item → Depending on reason, shipping may apply
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Refund Processed → Refund issued in 5–10 business days
📩 Need Help?
Email us any time at 📧 service@petparkco.com
We’re here to make things right! 🐶🐱