Comfortable dog collar for easy control on daily walks.
| Size | Adjustable Range (cm) | Width (cm) | Thickness (cm) |
|---|---|---|---|
| S | 20β30 | 1.9 | 0.35 |
| M | 30β40 | 1.9 | 0.35 |
| L | 40β50 | 2.5 | 0.35 |
Welcome to PetParkCo
Quick Walk Collar
At PetParkCo we strive to make our customers 100% satisfied with the product theyβve purchased from us. If you are experiencing any shipping or products issues, and youβre feeling frustrated, then please send us an email and our team will assist you right away.
Please fill in your address in all details, otherwise the package we mail to you will be returned to us, or we will just ignore your request to save everyone the trouble.
ORDER CANCELLATION
If you are cancelling your order which has not yet to be shipped out, please kindly contact us via service@petparkco.com. For the fastest resolution, please include your order number. Thanks!
To qualify for a return:
Request must be made within 30 calendar days of delivery.
Items must be unused, unwashed, and returned in the original packaging.
All original tags and accessories must be included.
Products must be in resellable condition (no stains, odors, pet hair, or damage).
To initiate a return:
Email service@petparkco.com with your order number and the reason for return (see below).
We will review your request and provide return instructions.
Once approved, return the item to specified address.
| Return Reason | Shipping Responsibility |
|---|---|
| Changed mind / Wrong color / Wrong sizeΒ (Customerβs reason) | Customer |
| Defective / Damaged / Missing parts / Wrong itemΒ (PetParkCoβs fault) | PetParkCo |
Once we receive and inspect the returned item(s), we will notify you by email.
Approved refunds will be issued to your original payment method within 5β10 business days.
Original shipping charges are not refundable unless the return is due to our mistake.
We do not accept returns for:
Gift cards
Final sale / clearance items
Customized or personalized items
Opened pet food, grooming tools, or hygiene-related items (for health & safety reasons)
Contact Us β Email your return request
Receive Instructions β Follow our return guide
Send Back the Item β Depending on reason, shipping may apply
Refund Processed β Refund issued in 5β10 business days
Email us any time at π§ service@petparkco.com
Weβre here to make things right! πΆπ±