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Summer Pet Ice Silk Cooling Mat | Bear Ear Design

$19.99 USD
  • Buy 2 items and save 5% off
  • Buy 3 items and save 10% off
  • Buy 4 items and save 12% off

    • Color: Yellow

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    Size: S

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    Description

    Give your pet a cooler, softer place to rest during warm days.

    This summer ice silk cooling mat is designed for cats and dogs who need a comfortable spot to nap, lounge, or relax at home. The smooth ice silk surface feels cool to the touch, while the cushioned inner layer adds gentle support for everyday use.

    Cool & Comfortable Surface

    The ice silk fabric helps provide a refreshing resting surface, making it a great choice for summer naps and warm indoor spaces.

    Soft Cushioned Support

    Filled with PP cotton and sponge, the mat offers gentle padding so your pet can rest comfortably on the floor, sofa, crate, or pet bed.

    Non-Slip Bottom

    The anti-slip bottom helps keep the mat more stable during daily use, reducing unwanted sliding on smooth floors.

    Removable & Easy to Clean

    The mat can be disassembled for easier cleaning. Wipe it clean or wash as needed to help keep your pet’s sleeping area fresh.

    Great for Cats & Dogs

    Suitable for cats, puppies, and small to medium dogs. Choose a larger size if your pet likes extra room to stretch out.

    Product Details

    Material: Ice silk mat + PP cotton + sponge

    Colors: A, B, C, D, E

    Sizes: S 45 × 35 cm / 17.7 × 13.8 in; M 70 × 50 cm / 27.6 × 19.7 in; L 97 × 66 cm / 38.2 × 26 in

    Weight: 0.8 kg

    Package Includes

    • 1 × Pet Cooling Mat
    Returns & Refund policy

    At PetParkCo we strive to make our customers 100% satisfied with the product they’ve purchased from us. If you are experiencing any shipping or products issues, and you’re feeling frustrated, then please send us an email and our team will assist you right away.

    Please fill in your address in all details, otherwise the package we mail to you will be returned to us, or we will just ignore your request to save everyone the trouble.

    ORDER CANCELLATION

    If you are cancelling your order which has not yet to be shipped out, please kindly contact us via service@petparkco.com. For the fastest resolution, please include your order number. Thanks!

    Payment Processing Fee for Unshipped Order Cancellations / Customer-Reason Refunds

    If a customer requests to cancel an order or receive a refund before the order has been shipped, and the request is due to the customer’s personal reason after the payment has been successfully processed, a small payment processing fee will be deducted from the refund amount.

    This applies to customer-reason requests including, but not limited to:

    • Change of mind
    • Ordering the wrong size
    • Choosing the wrong color
    • No longer wanting the product
    • Cancellation requested after payment has been processed but before shipment
    • Other non-product-quality related reasons

    The payment processing fee is as follows:

    • Orders under $50: $1 processing fee
    • Orders of $50 or more: $3 processing fee

    This fee is charged by the payment processor or bank and is not collected by PetParkCo. PetParkCo does not charge any relisting fee.

    The remaining eligible refund amount will be returned to the customer’s original payment method.

    Note: This policy applies only to unshipped orders canceled or refunded for customer-related reasons. 

    ✅ Return Eligibility

    To qualify for a return:

    • Request must be made within 30 calendar days of delivery.

    • Items must be unused, unwashed, and returned in the original packaging.

    • All original tags and accessories must be included.

    • Products must be in resellable condition (no stains, odors, pet hair, or damage).

    📦 Return Process

    To initiate a return:

    1. Email service@petparkco.com with your order number and the reason for return (see below).

    2. We will review your request and provide return instructions.

    3. Once approved, return the item to specified address.

    📋 Return Reasons & Shipping Responsibility

    Return Reason Shipping Responsibility
    Changed mind / Wrong color / Wrong size (Customer’s reason) Customer
    Defective / Damaged / Missing parts / Wrong item (PetParkCo’s fault) PetParkCo

    💰 Refunds

    • Once we receive and inspect the returned item(s), we will notify you by email.

    • Approved refunds will be issued to your original payment method within 5–10 business days.

    • Original shipping charges are not refundable unless the return is due to our mistake.

    🚫 Non-Returnable Items

    We do not accept returns for:

    • Gift cards

    • Final sale / clearance items

    • Customized or personalized items

    • Opened pet food, grooming tools, or hygiene-related items (for health & safety reasons)

    🔁 Return Flow

    1. Contact Us → Email your return request

    2. Receive Instructions → Follow our return guide

    3. Send Back the Item → Depending on reason, shipping may apply

    4. Refund Processed → Refund issued in 5–10 business days

    📩 Need Help?

    Email us any time at 📧 service@petparkco.com
    We’re here to make things right! 🐶🐱