Welcome to PetParkCo
Pet carrier - for Cats and small dogs
- FORGET ABOUT TRAUMATISING PET CARRIERS.
Traditional "Jail-looking" crates can be traumatising for your pets. Many pets are subject to claustrophobic panic attacks when locked in, getting high level of anxiety that can be harmful for your pet health
Thanks to our new traveling bag selection going out doesn't have to be a traumatising experience.
- A STRESS-FREE EXPERIENCE
Our new STRESS-FREE pet carrier leaving their head out at all time, your pet will be at your close proximity feeling secured and relaxed in this safe cocoon enjoying your on-the-way cuddles. Taking your pet with you everywhere has never been easier
- INTEGRATED SAFETY HOOK
- ADJUSTABLE NECK STRAP
- INTEGRATED MOBILE HOLDER
Our bag is available in 5 trendy colours :
YELLOW, BLUE, RED, HOT PINK, GREEN APPLE
- 3 SIZES OPTIONS
Material: Mesh
Product size:
- Small: total length: 35cm, inner length: 24cm, height: 22cm
- Large: total length 40cm, inner length 29cm and height 25cm
- X-Large: total length: 45cm, inner length: 33cm, height: 28cm
This Bag comes in 2 sizes option ; Feel free to select the size that is the most adapted to your pet.
At PetParkCo we strive to make our customers 100% satisfied with the product they’ve purchased from us. If you are experiencing any shipping or products issues, and you’re feeling frustrated, then please send us an email and our team will assist you right away.
Please fill in your address in all details, otherwise the package we mail to you will be returned to us, or we will just ignore your request to save everyone the trouble.
✅ Return Eligibility
To qualify for a return:
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Request must be made within 30 calendar days of delivery.
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Items must be unused, unwashed, and returned in the original packaging.
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All original tags and accessories must be included.
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Products must be in resellable condition (no stains, odors, pet hair, or damage).
📦 Return Process
To initiate a return:
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Email service@petparkco.com with your order number and the reason for return (see below).
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We will review your request and provide return instructions.
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Once approved, return the item to:
Return Address:
607, Bangtai Creative Park
Bantian Street, Longgang District
Shenzhen, Guangdong, China
📮 518129
📋 Return Reasons & Shipping Responsibility
| Return Reason | Shipping Responsibility |
|---|---|
| Changed mind / Wrong color / Wrong size (Customer’s reason) | Customer |
| Defective / Damaged / Missing parts / Wrong item (PetParkCo’s fault) | PetParkCo |
💰 Refunds
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Once we receive and inspect the returned item(s), we will notify you by email.
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Approved refunds will be issued to your original payment method within 5–10 business days.
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Original shipping charges are not refundable unless the return is due to our mistake.
🚫 Non-Returnable Items
We do not accept returns for:
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Gift cards
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Final sale / clearance items
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Customized or personalized items
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Opened pet food, grooming tools, or hygiene-related items (for health & safety reasons)
🔁 Return Flow
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Contact Us → Email your return request
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Receive Instructions → Follow our return guide
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Send Back the Item → Depending on reason, shipping may apply
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Refund Processed → Refund issued in 5–10 business days
📩 Need Help?
Email us any time at 📧 service@petparkco.com
We’re here to make things right! 🐶🐱