Welcome to PetParkCo
Paw Sparkly Shape Stainless Steel Dog ID Tag
ID tags are a necessary piece for your pet to make sure that if your pet gets lost, it can be returned. Not every pet is microchipped and even when they are, an ID tag is easy to read and understand to make sure your dog or cat can come back home safely.
The engraving will be made on the back of the tag. You have up to 4 lines of text with up to 20 characters on each line. Please note that longer text means that the engraving will be smaller, so the best way to go is keep it simple.
The tag is very light; not only for collars but it also can be used on harnesses. The tag is made of stainless steel for a long-lasting duration. Please note that the price is only for the tag so no collar will be included.
At PetParkCo we strive to make our customers 100% satisfied with the product they’ve purchased from us. If you are experiencing any shipping or products issues, and you’re feeling frustrated, then please send us an email and our team will assist you right away.
Please fill in your address in all details, otherwise the package we mail to you will be returned to us, or we will just ignore your request to save everyone the trouble.
✅ Return Eligibility
To qualify for a return:
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Request must be made within 30 calendar days of delivery.
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Items must be unused, unwashed, and returned in the original packaging.
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All original tags and accessories must be included.
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Products must be in resellable condition (no stains, odors, pet hair, or damage).
📦 Return Process
To initiate a return:
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Email service@petparkco.com with your order number and the reason for return (see below).
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We will review your request and provide return instructions.
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Once approved, return the item to specified address.
📋 Return Reasons & Shipping Responsibility
| Return Reason | Shipping Responsibility |
|---|---|
| Changed mind / Wrong color / Wrong size (Customer’s reason) | Customer |
| Defective / Damaged / Missing parts / Wrong item (PetParkCo’s fault) | PetParkCo |
💰 Refunds
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Once we receive and inspect the returned item(s), we will notify you by email.
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Approved refunds will be issued to your original payment method within 5–10 business days.
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Original shipping charges are not refundable unless the return is due to our mistake.
🚫 Non-Returnable Items
We do not accept returns for:
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Gift cards
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Final sale / clearance items
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Customized or personalized items
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Opened pet food, grooming tools, or hygiene-related items (for health & safety reasons)
🔁 Return Flow
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Contact Us → Email your return request
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Receive Instructions → Follow our return guide
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Send Back the Item → Depending on reason, shipping may apply
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Refund Processed → Refund issued in 5–10 business days
📩 Need Help?
Email us any time at 📧 service@petparkco.com
We’re here to make things right! 🐶🐱