Welcome to PetParkCo
Personalized Pet ID Tag Stainless Steel Custom Name Tag
Premium Quality Stainless steel Pet ID Tags for pets. All your text will be automatically centered.
The tags are made of stainless steel material which is extra durable, you can keep it for long-term use.
The lightweight tag,approximately 6 grams, fits small medium dogs daily wearing well.
At PetParkCo we strive to make our customers 100% satisfied with the product theyโve purchased from us. If you are experiencing any shipping or products issues, and youโre feeling frustrated, then please send us an email and our team will assist you right away.
Please fill in your address in all details, otherwise the package we mail to you will be returned to us, or we will just ignore your request to save everyone the trouble.
โ Return Eligibility
To qualify for a return:
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Request must be made within 30 calendar days of delivery.
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Items must be unused, unwashed, and returned in the original packaging.
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All original tags and accessories must be included.
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Products must be in resellable condition (no stains, odors, pet hair, or damage).
๐ฆ Return Process
To initiate a return:
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Email service@petparkco.com with your order number and the reason for return (see below).
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We will review your request and provide return instructions.
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Once approved, return the item to specified address.
๐ Return Reasons & Shipping Responsibility
| Return Reason | Shipping Responsibility |
|---|---|
| Changed mind / Wrong color / Wrong sizeย (Customerโs reason) | Customer |
| Defective / Damaged / Missing parts / Wrong itemย (PetParkCoโs fault) | PetParkCo |
๐ฐ Refunds
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Once we receive and inspect the returned item(s), we will notify you by email.
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Approved refunds will be issued to your original payment method within 5โ10 business days.
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Original shipping charges are not refundable unless the return is due to our mistake.
๐ซ Non-Returnable Items
We do not accept returns for:
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Gift cards
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Final sale / clearance items
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Customized or personalized items
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Opened pet food, grooming tools, or hygiene-related items (for health & safety reasons)
๐ Return Flow
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Contact Us โ Email your return request
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Receive Instructions โ Follow our return guide
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Send Back the Item โ Depending on reason, shipping may apply
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Refund Processed โ Refund issued in 5โ10 business days
๐ฉ Need Help?
Email us any time at ๐ง service@petparkco.com
Weโre here to make things right! ๐ถ๐ฑ